FREQUENTLY
ASKED QUESTIONS
We know the export business, and we do it well.
These are some of the questions we are asked the most...
How old is your company?
Our company was founded in 1975, the same year Seattle boys Bill Gates and Paul Allen were founding Microsoft. We’re not quite as big as Microsoft, but just as proud!What are your main products?
In 1975 we started out selling frozen vegetables, French fries and frozen fruits. Those product lines are still our bread and butter. However we’ve expanded to frozen breakfast items, frozen appetizers, frozen juice concentrates, canned vegetables, tortillas, condiments, dried peas and beans, bulk popcorn, desserts, dried fruits and more. If you’ve got a great idea for a product, give us a shout. We love to try new samples.Where are you located?
Our headquarters are in Bellevue, Washington. The Pacific Northwest of the U.S. is surrounded by water, mountains, and fertile growing regions. We also have an office in Shanghai, New Zealand, Australia and Tokyo.What are your payment terms?
We serve a variety of customers in many countries. We understand everybody’s financial needs may vary. We work with each of our customers to determine the optimal combination between what they desire and what we can safely offer. We don’t believe in “one size fits all”. We leave that up to the other guys.Can you provide two different invoices so we can reduce our import duty tax?
No, we prefer not to end up in jail.What is your minimum order quantity?
For frozen foods it’s typically a 20 ft container. We can ship in smaller quantities if we’re able to combine products from manufacturing plants that are close to each other. For dry products, it’s often possible to ship as small as two or three pallets. Again, it’s dependent on location of products, and if it’s a buyer pick up or delivered. Just give us a call and we can discuss specifics.Is selling French fries and other food products overseas interesting?
We’ll describe a few of our adventures and you be the judge. We’ve traveled to over 30 countries, barely escaped hurricanes, tsunamis, riots, bombings, ebola, and the swine flu. We’ve survived muggings, salmonella poisoning, getting lost in cities where we can’t speak the language to simply ask “where are we”. We’ve hung on for dear life during crazy taxi rides, and questioned our sanity in countries where we have been accompanied by armed military guards. We’ve driven on foreign roads in the middle of the night, missed a flight or two, and endured 30 hour journeys to arrive at our destination to immediately start the work day.But that’s all minor compared to the international friendships we have forged. Our customers have invited us into their homes to dine with family. Overseas dignitaries have graciously given us their time and assistance in their ongoing efforts to aide U.S. companies. Distributors treat us to local cuisine that exemplifies their unique culture. And we’ve formed close bonds with other U.S. companies who share in our adventurous spirit working internationally.
We’ve survived and thrived, and ultimately our lives are enriched by our experiences and those we have met. We wouldn’t change it for the world.